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Principles of Retail Management


This intensive course is designed specifically the retail staff to better manage their establishments.  It fits new staff in the retail field to experienced managers of a store. The better and the more you know, the easier you can be a successful team player.



At the end of the program, students will be able to:


► Provide better shopping experience to customers

► Have a better presentation of products

► Better handle customer's issues

Better manage a retail team

► Better manage the merchant

Course Highlights


► Know your customers

► An organized merchant

► The 4 Ps and more

► A better customer journey

Team Building


Cost (HST not included)


$119 per person


Minimum enrollment is 5 people

Group of 20 or more: 20% discount




Please email for details.



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