Certificate in Retail Management
This extensive 5 one-day courses program prepares students for the general needs of retail management. The course covers the 5 essential areas: Interpersonal Skills, Selling Skills, Loss Prevention, Space Optimization and Resources Management.
At the end of this program, students will be able to:
► Be a team player and improve their customer service skills ► Increase sales by using better presentation skills and providing better service ► Reduce business loss by improving security measure, waste control and better procedures ► Increase sales and reducing costs by better use of retail space ► Better manage staff and control of inventory
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