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Certificate in Retail Management


This extensive 5 one-day courses program prepares students for the general needs of retail management. The course covers the 5 essential areas: Interpersonal Skills, Selling Skills, Loss Prevention, Space Optimization and Resources Management. 


At the end of this program, students will be able to:


Be a team player and improve their customer service skills

Increase sales by using better presentation skills and providing better service

Reduce business loss by improving security measure, waste control and better procedures

Increase sales and reducing costs by better use of retail space

► Better manage staff and control of inventory


Program Outline


Putting People First ®

Principles of Selling

Principles of Loss Prevention

Principles Space Utilization

Principles of Retail Management


Cost (HST not included)


Certificate program: $495 per person

Individual course: $119 per person

Minimum enrollment is 5 people

Group of 20 or more: 20% discount




Please email for details.


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